Withdraw from a contract
You can withdraw from the contract without giving a reason. Choose the products, check your statement and confirm it; we email you the acknowledgement of receipt right away, with the date and time.
When you can withdraw
- Printed books: from payment until 14 days after you receive them (we keep the window open 30 days from shipping when we don't know the delivery date).
- Pre-orders: until the release date, full refund.
- Ebooks: delivered immediately with your express consent; the right of withdrawal ends at delivery.
Sign in to see the orders you can withdraw from. Lost access to your account? Use the form below.
Sign inWithout an account
Enter the order details; we record your statement and acknowledge it by email. The team applies it after checking the order.